Taking Retail Execution to the Next Level

In today's complex retail environment, bottom-linecompetitor activity are processed and captured at
growth depends on more than product innovation,the point of activity. The data feeds back into the
sophisticated supply chains and analytical marketing.field operations, account planning and marketing
It requires excellence on the front lines - in thesystems for analysis and in time for review. This
stores where, after many months of planning, theprocess of checking and updating happens in real
critical difference between success and failure cantime.
often come down to retail execution. And, withAchieving Maximum ROI
increasing pressure to control costs within the retailIn a perfect retail execution world, this cycle
environment outlets are demanding suppliers takecontinuously repeats itself. Workflow becomes fluid
more responsibility for getting it right atand integrated, leading to maximum effectiveness
point-of-purchase. Take a long, hard look at yourand efficiency throughout the entire process and,
company's retail execution strategy and ask yourself:ultimately, maximum ROI. Forecasts are improved
- Does it support an environment where the rightand trade funds optimized because planning and
products reach the right place at the right time?feedback from the field is better. Perhaps most
- Does it ensure that your well-crafted promotionsimportant, positive in-store results reach record levels
and objectives are realized?because field activities are executed correctly, at the
- Does it increase shelf space and brand awareness?right time.
- Or, is much of the effort ending up in the clutter ofThink this is a dream? Think again. The tools to make
a retailer's stock room?ideal retail execution a reality are available today.
Closing the LoopFrom Planning to Reality
The aforementioned questions can beg another: Is itA major factor that determines the success of any
possible to connect head office planning withconsumer goods company is how well the carefully
retail-execution - to know exactly what's happening increated plans are actually executed at retail. By
the field? Let's consider what that might look like.optimizing execution, companies can ensure that the
Imagine a world where the field sales organizationeffort they put into brand planning, trade promotion
uses the marketing plan to simulate, enhance andand account management is worthwhile and is
optimize trade plans to be used by account teams.implemented to achieve optimum results.
Individual account plans are created and agreed to,By making improvements to business processes in
and the appropriate field-related activities includingthe field and the way that field operations are
promotions, tasks, objectives and surveys are readymanaged from the office, a business is able to gain a
for deployment to the field.competitive market advantage and strengthen its
The next time the representative synchronizes,bottom line. Field Operations Solutions help companies
instructions are automatically transmitted to theirachieve their strategic goals by empowering field
handheld computer. They also receive relevant salesmanagement to increase the efficiency of their field
and competitive data, graphical images of in-storeforce and the effectiveness of their organization's
promotions, multimedia files of associated TV ads,field execution.
up-to-date planograms, and store-specific details ofIn today's consumer goods world where driving
the company's relationship with that individualbottom-line growth is king, make sure your retail
customer.execution strategy can carry products and company
In the retail outlet, field workers can leverage theplans to market in a timely, cohesive and
information and functionality available to them oncost-efficient manner. Re-visiting your company's field
their handheld device to influence the retailer's buyingoperations is a critical first step in turning retail
decisions. All activities including distribution checks,execution dreams into reality.
promotional compliance, surveys, audits and(c) Copyright - O4 Corporation.