Strategic Planning Theory - Productivity and Carwash Layout

Go to any full-service carwash on a busy SaturdayThe name of the game at a busy car wash is to
and watch the production line for an hour or so. Youmove the cars out of the way and get them back
will immediately see the sense of urgency to get theon the road to make more room for the flow of
cars out of the way and keep the flow going. Youproduction coming up behind them. It is all about
will watch the cars coming in from the street backingproductivity. Perhaps, after you sit and observe all
up and creating a log-jam and you will see thethis you can see why the layout of the car wash is
completed cars backing up the tunnel and productionultra-important to the level of production and a
cycle. And you thought a car wash was a simplemistake in a carwash's layout will have huge
business?ramification on its profits or lack of.
Hardly, as the modern day car wash is filled withThe tunnel of the carwash is like a choke point,
robotic equipment that is so complicated thatwhere you have to take all the volume and run it
Murphy's Law can ruin the entire day is a heartbeatthrough a single file line. Now that tunnel washing
and it still takes people, lots of people at theprocedure may only last 90-seconds from start to
beginning of the assembly line to prep the carsfinish, but, if you get bottlenecks on either side, you
(vacuum and pre-wash) and at the end of thedrastically reduce the number of cars you can wash
production line (move cars up to exit and dry themin an hour, thus your days totals will be much less.
off).This obviously affects the bottom line.